Image Office Cleaning's Emergency Response Team Gives FMs Peace of Mind
Image Office Cleaning's emergency response team was recently called out urgently by client Knight Frank late one evening to clean and dry carpets soaked as a result of a leaking ceiling VAV system. Without the team's emergency cleaning service, a high level meeting, planned for the next day would have been postponed.
Operations Director Paul Hart said, "Calls for help like this occur more frequently than you might expect: generally as a result of flooding of some kind. We have four quick response teams based at our warehouse, near Tower Bridge, that can be dispatched to any client site within 30 minutes. We find that our call out service provides FMs with important peace of mind safe in the knowledge that we can quickly respond to any cleaning emergency."
The client Brian Howe, facilities manager for Knight Frank said, "In my not inconsiderable years as a facilities manager have I experienced such prompt service together with a first class standard of clean up. The tenant's comment summed it up perfectly, "the carpet looks better than when it was new!"
Image Office Cleaning has four quick response teams based at its warehouse near Tower Bridge